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What is 911?

The 9-1-1 Emergency System makes an important difference in our communities everyday. It is your FIRST source of help in time of crisis and it can mean the difference between life and death. When used properly, 9-1-1 saves seconds and those seconds can save lives.

9-1-1 is the number most people in the U.S. call to get help in an emergency. They call this number when the police, fire department or emergency medical services are needed. Your call is routed to the Central Telecommunications Center and a Telecommunicator will answer your call. He or she will then dispatch the required responders. In a matter of minutes, a responder will be at your location.

Each household or business pays a small monthly fee for 9-1-1 service on each telephone line that appears on their phone bill. There is no per-call charge for calling 9-1-1. However, EMS/ambulances dispatched through 9-1-1 may charge for taking someone to the hospital; this is a separate ambulance charge, NOT a 9-1-1 charge.

Our Goal

Strive to provide the highest quality of services within the means provided:

  • By maintaining a qualified staff, trained and educated using all available resources.
  • By delivering reliable, timely and accurate information and services.
  • By maintaining open communications with all response agencies and the public.
  • By maintaining efficient personnel management and system operations.
  • Moreover, by complying with Federal, State, and Local requirements


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Wood County Office of Emergency Management
911 Core Road, Parkersburg, WV 26104
Phone (304) 420-0911 --- Fax (304) 422-6270